I am sorry you are still having this problem. My best recommendation at this point is to contact our support Center for them to get more specific details of the system.
US
- Phone: 1-916-377-7000, Monday – Friday, 07:00 to 17:00 (US Pacific Time)
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Contact information:
http://www.intel.com/p/en_US/support/contactsupport
Kevin M
